This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit this website or work with me through any of my services, programs, or contact forms. Your privacy matters deeply and I am committed to keeping your information safe, respectful, and confidential.

By visiting this website or submitting your information, you consent to the practices described below.

Who I Am

Maria Pantazis, PhD

Coaching Psychologist and creator of the Grounded Reset programs

Email: [email protected]

Information I Collect

I collect information in three main ways:

1. Information you provide directly

This includes:

• Name

• Email address

• Phone number

• Any message or information you share through contact forms

• Answers to questionnaires or intake forms for sessions

• Booking details through the calendar

2. Information collected automatically

Like most websites, basic data may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Pages viewed

• Time spent on the site

This helps improve performance and user experience.

3. Information collected during services

If you work with me, I may collect:

• Notes related to your sessions

• Reflections you share

• Tracking sheets or forms you complete

• WhatsApp communication (messages or voice notes)

This information is used only to support your coaching journey.

How Your Information Is Used

I use your information to:

• Respond to inquiries and messages

• Provide coaching services and follow up as needed

• Deliver program materials and resources

• Improve website performance and user experience

• Send emails or updates you have opted into

• Maintain accurate records for client support and scheduling

Your personal information is never sold, rented, or traded.

How Your Information Is Stored and Protected

I take great care to protect your information.

Data may be stored securely through:

• Encrypted coaching tools

• Password protected devices

• Secure email and scheduling platforms

• Encrypted messaging (WhatsApp) for ongoing support

Only I have access to your client records.

Third Party Services

I use trusted third party services to deliver a smooth experience. These may include:

• Google Workspace (forms, documents)

• GoHighLevel (website and forms, if applicable)

• Stripe or PayPal (payments)

• Calendly or another booking link

• WhatsApp (voice notes and messages)

These services have their own privacy policies and comply with modern data protection standards.

Your Rights

You have the right to:

• Request a copy of your personal information

• Ask for corrections or updates

• Withdraw consent at any time

• Request deletion of your information

• Opt out of emails or newsletters

To exercise your rights, contact me at [email protected].

Retention of Information

Client information is kept only as long as necessary for:

• Active coaching

• Legal or accounting purposes

• Future work together, if agreed

You may request deletion at any time.

Cookies

This website may use cookies to improve your experience. You can disable cookies in your browser settings if you prefer.

Links to Other Websites

If this site contains links to external websites, I am not responsible for their privacy practices. Please review their policies before submitting any information.

Children’s Privacy

This site and my services are not intended for individuals under 18. I do not knowingly collect information from minors.

Updates to This Policy

I may update this Privacy Policy occasionally to reflect changes in services or legal requirements. The updated version will always be posted on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

Email: [email protected]

Subject Line: Privacy Request

Your trust is important and I am committed to protecting your personal information with care and integrity.